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My tutor didn't show up and I want my money back
Your options, best first
What it costs here
Price check: UNKNOWN. no live listing prices yet in this category, so we do not guess; send the generated request below to get real quotes.
Academic tutoring
The marketplace dispute process can review the booking record; tutors are independent providers who set their own cancellation terms.
Prices are set by each independent tutor and shown before you pay.
Document and ask for a refund
- Wait 10 to 15 minutes and message the tutor in the app.
- Screenshot the booking, the chat and the time you waited.
- Check the tutor's listed cancellation terms.
- Ask in writing for a refund or a free make-up session.
- If there is no answer in 2 business days, file a dispute through the marketplace.
Safety: Keep all messages on the platform so there is a record.
Stop and call a pro if: You were charged for a session that did not happen and the tutor will not respond.
Based on: Wyzant support: tutor or student no-show recourse, Wyzant support: student payment policies, Varsity Tutors: what if my tutor does not show up, Wyzant Q&A: cancel a tutor and get a refund
General information, not professional, legal or medical advice. You decide and you send every document yourself; we never contact anyone for you.